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Vibe.Exe Business OS

One inbox. One team. AI-powered customer operations.

Businesses increasingly receive customers through multiple communication channels. Vibe.Exe Business OS brings those channels together.

Instead of employees checking multiple applications, messages appear inside one shared inbox, where your team and AI agents work side by side.

Ask about Vibe.Exe Business OSAll products
The Vibe.Exe omni-channel inbox: a conversation list, an open WhatsApp thread, and AI insights with lead intent and a suggested reply
  1. Channels WhatsApp, Messenger, Instagram, TikTok, Website chat, Email
  2. Shared inbox One view for the whole team
  3. AI agents AI support agent, AI sales agent, Follow-ups and lead scoring
  4. Your team Takes the conversations that need a person
Every channel lands in one inbox. AI agents answer and qualify; your team takes the conversations that need a person.
From first message to closed deal
  1. Message arrivesWhatsApp, Instagram, Messenger, TikTok, web chat or email
  2. Shared inboxThreaded, matched to the contact, visible to the team
  3. AI agentAnswers from your own knowledge base
  4. Qualify and scoreBudget, intent and timeline turn into a lead score
  5. Team or follow-upAssigned to a person, or a reminder is set

Unified inbox

Connect your communication sources once. Every message lands in the same place.

  • WhatsApp
  • Facebook Messenger
  • Instagram
  • TikTok
  • Website chat
  • Email

Shared team inbox

Multiple employees work together, which reduces duplicated work and missed messages. A conversation can be:

  • Assigned
  • Reassigned
  • Tagged
  • Prioritized
  • Closed
  • Followed up

AI customer support agent

Upload your own knowledge. The AI agent answers common customer questions by checking your knowledge base.

Example

Customer: “Do you deliver to Islamabad?”

Agent checks the business knowledge base and responds appropriately.

AI sales agent

AI collects customer requirements and qualifies leads, then passes them to a salesperson.

Example

Customer: “I need a 5 Marla house in Bahria.”

AI asks: Which phase? What is your budget? Are you buying or renting? When do you plan to purchase?

AI sales copilot

Human agents use AI while talking to customers. The copilot can:

  • Summarize conversation history
  • Suggest a response
  • Find relevant products
  • Retrieve customer information
  • Suggest next actions
  • Identify potential sales opportunities

Automated follow-ups

Many businesses lose leads simply because employees forget to follow up. The system identifies conversations that need one.

Example

Day 1: Customer asks about a property.

Day 2: No reply from customer.

System: Creates follow-up reminder.

Lead scoring

Not every lead has the same value. Leads are scored so sales teams can prioritize high-value opportunities, based on:

  • Customer intent
  • Budget
  • Engagement
  • Purchase timeline
  • Number of interactions
  • Requested product or service

AI conversation summary

Instead of reading 50 messages, an employee sees the conversation in one paragraph.

Summary

Customer wants a 10 Marla plot in Islamabad. Budget Rs. 2 Crore. Interested in possession area. Requested site visit this weekend.

Inside Vibe.Exe Business OS

AI-powered omni-channel CRM system flow: channels, unified inbox, Jev orchestration, AI agents, CRM data, automations and actions
System flow: from first message to closed deal, powered by Jev, AI agents and your team.
AI and human delegation flow: omni-channel intake, AI triage, human teams and the shared CRM record
AI and human delegation: AI triages every conversation and routes it to the right team.

More from Vibe.Exe

Talk to us about Vibe.Exe Business OS.

Message us on WhatsApp, call, or write. Pakistan, Kuwait and Saudi Arabia.

Message on WhatsApp
WhatsApp
+92 302 5114945
Phone
+92 340 2040648
Email
info@vibeexe.com